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Building an instant rapport is essential for REALTORS® who meet different types of clients every day. Rossi, a professional speaker and trainer from North Carolina who spoke at Triple Play REALTOR® Convention and Trade Expo in December said, “The REALTOR® who listens to people’s needs has a better chance of building that instant rapport than one who doesn’t. They are also held in a higher esteem with buyers and sellers.”
Rossi (Picture from RossiSpeaks.com)
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Samantha Elliott Krepps was the Communications & Media Relations Manager at the Pennsylvania Association of Realtors®. |
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