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Open houses draw prospects to REALTORSĀ®

Tuesday, August 10, 2010
By Kim Shindle

Open houses are more successful today in some markets than they used to be, according to Dirk Zeller, CEO and founder of Real Estate Champions.

ā€œIt’s harder to get in front of prospects today because they’re all hiding in the Internet,ā€ Zeller, who’s based in Oregon, said. ā€œBut consumers still go to open houses to physically see them.

Most REALTORSĀ® understand the purpose of an open house isn’t to sell the house; it’s a lead source, according to Zeller. ā€œYou should be picking the best of your inventory because it’s your storefront for the day,ā€ he added.

NAR’s numbers back up Zeller’s observations. He said NAR research shows that two to five percent of homes sell through an open house.

REALTORSĀ® should count the number of people attending open houses, collect names and phone numbers, follow up with a contact and evaluate the number of office appointments generated.

Ā ā€œIf your open houses aren’t generating leads, you’re in the wrong house,ā€ Zeller advised. ā€œYou decide the kind of business you’re going to do based upon the open house you’re holding.Ā  You won’t find many $500,000 buyers going through an $80,000 home.ā€

He said it’s critical to have people sign in with language that states they agree to allow the REALTORĀ® to call them. A REALTORĀ® then has 90 days to call them according to the Do-Not-Call law, Zeller said.

He suggested that instead of asking potential clientsĀ ā€œare you working with a REALTORĀ®?,ā€ considering asking, ā€œare you committed to a REALTORĀ®?ā€

Ā ā€œThis is a small change in language but it makes a huge difference,ā€ Zeller explained. ā€œMost consumers will ask what you mean by ā€˜committed,’ which opens up the conversation so you can talk about the great services you provide as a REALTORĀ®. It gives you a great segue to set up an appointment.

ā€œWhen I was selling real estate, I wasn’t a big fan of open houses,ā€ he added. ā€œIt’s so much harder in today’s technology-savvy world to get in front of prospects that open houses become one of the avenues to meet people in person.ā€

About Kim Shindle:
Kim Shindle is the Manager of Media Relations at the Pennsylvania Association of RealtorsĀ®.

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2 Responses to Open houses draw prospects to REALTORSĀ®

  1. marsh106
    Marsha Marsh on August 12, 2010 at 1:50 pm

    Well I hope as realtors we let them know it is a marketing opportunity and not to sell the house..I have in 12 years only sold 3 homes DIRECTLY from an Open House and I sell well over 100 homes a year..so I up front tell sellers this is what will happen from an Open House..great article on Open Houses !!!

  2. LInda Walters on August 12, 2010 at 1:20 pm

    Not sure how happy sellers would be to find out this is what our profession thinks about their open house “marketing opportunity”

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