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Podcast: A handshake, smile and eye contact can seal the deal

Monday, August 2, 2010
By Samantha Elliott Krepps

Click to listen to the podcast

An unprofessional image can sometimes break a sale, according to Anna Wildermuth, founder of Personal Images Incorporated. The former REALTOR® said that a firm handshake, smile and eye contact is critical in building a professional image and is key in creating relationships with clients. “If they tend to have a quiet demeanor make sure you don’t intimidate them or if they’re very outgoing make sure you can mirror them, so they feel there’s a connection,” said Wildermuth. Being organized and looking well-pressed is also vital to creating and maintaining a professional image, Wildermuth added. Next week in the second part of the series, Wildermuth shares tips on professional attire for client meetings.

About Samantha:
Samantha Elliott Krepps is the External Communications Specialist at the Pennsylvania Association of REALTORS®.

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